Talent Sourcing / Outsourcing
Experienced/Middle Level/Specialist Talent
On the basis of Job Descriptions or briefs supplied by the client, we leverage on our extensive HR network across industries and sectors to produce suitable candidates for specified roles:
- Hard-to-Find Skills/Specialised Roles
- Routine Front Office & Back Office Roles
We have successfully filled a number of hard-nut and routine roles in banks, finance houses, oil & gas servicing, power generation, and international money transfer operations. We must mention that we pay great attention to the hiring company’s culture and values while hiring, and we do not just look at the candidate’s competence.
Outsourcing/Outstaffing
We implement the following in respect of staff outsourced through us:
- Recruitment in line with the client’s requirements
- Documentation, background checks & certificate verification
- Induction, orientation and training
- Maintenance of a pool of staff for prompt deployment/replacement
- Management of employee welfare, payroll, statutory remittances, HMO, pension, etc.
Specifically, we focus on supplying the following cadres of staff (or any other functions as desired):
- Transaction Officers, Drivers, Technicians, Artisans, Support Staff, Business Development Officers or Direct Sales Agents, Secretaries and Receptionists
Background Checks
Standard Background Checks
For Standard Background Checks, we focus on the following
- Name History Verification
- Academic/Professional Certificate Verification
- Offshore Certificate Verification
- NYSC Certificate Verification
- Previous Employment History
- Guarantors/Referees Verification
- Address Verification
- Age Verification
Elevated Background Checks
In instances requiring Elevated Background Checks, we implement all or some of the following in addition to the elements in the Standard Background Checks:
- Criminal Record Checks
- Driver’s Licence & Driving History Checks
- Social Media Records
- Acquaintance/Neighbourhood Verification
- Religious/Political Affiliation Check
- Internet Record Check
- AML/CFT/CPF Check
- Credit Record Check
Performance Management Audit
Even when employees are good and productive, an organisation can still have performance issues. “Performing” employees may not be maximally productive.
We can intervene to confirm the effectiveness of the performance management system in the company by reviewing the managerial aspects of
- Organisational objectives,
- Performance management policies,
- Performance management procedures,
- Performance management structures,
- Performance management control and
- Performance management system
Thereafter, we work with the HR team to realign the elements and components of the performance management system towards achieving organisational effectiveness
Culture Development & Audit
Developing the Desired Culture
A desired culture does not emerge in an organisation by chance. The desired/optimal culture must be clearly defined, meticulously cultivated and deliberately nurtured.
We are available to work with your organisation on achieving the emergence of a desired / optimal culture, as exemplified by the values, vision and mission of your organisation. Where there are no defined values, vision or mission in existence, we work with the organisation to define and create them.
Culture Audit
Even in a well tended garden, there will always be instances of occasional weeds mingling with, and diluting (stifling?) the plants being nurtured. The same applies to the development of organisational culture. Constant attention must be paid to culture in an organisation to minimise digression or dilution.
It is therefore critical for every organisation to periodically check the defined culture tenets against the reality on ground.
We are available to work with the leadership of your organisation to check the effectiveness of the desired culture and determine whether or not there is a need for re-orientation or transformation. Typically, we will look into leadership effectiveness, the extent of team functionality (or dys-functionality), the workplace environment as well as people-related policies, processes and practices.
Policy Development & Audit
Developing HR Policies
We have been involved in developing HR Strategies, HR Mission & Vision, Employee Value Proposition, HR Policies and Employee Handbooks for organisations, especially start-ups.
Our role is to guide the leaders of organisations to evolve policies and practices that will make their organisations a great place to work.
We have vast experience in the area of crafting HR Strategies and Policies.
Policy Audit
In addition, we work with organisations to review their existing HR policies for adequacy, strategic alignment, currency and relevance.
Leadership Development
Every organisation is a reflection of its leadership. The work environment, the psychological ambience, the performance culture, the extent of employee engagement, and the public perception of an organisation are all traceable to the leadership of each organisation.
We work with management to institutionalise a positive leadership culture of coaching, mentoring, motivating, inspiring, and guiding team members towards achieving organisational objectives, while at the same time, finding fulfilment at work.
Our approach to leadership development rests on two core beliefs:
- Every employee is a leader. Leadership starts with self-leading, even for people who do not lead teams. Our focus here is on what we call Leadership at All Levels
- Leading is a minor part of the role of a leader. The greatest responsibility of a leader is to create more leaders
In the spirit of the last point above, we work with organisations on developing a succession pipeline, and defining a framework.
HR Department Development & Function Audit
Starting Human Resources
We have worked with organisations in developing or starting their Human Resources Departments from scratch.
Typically, the process starts with the full outsourcing of all HR functions to us, following which we work with the top management to establish an internal HR function in alignment with the strategic objectives of the company. In this sense, we work jointly on developing all critical HR strategy and policy documents.
HR Audit & Transformation
In instances where an organisation needs to confirm the effectiveness of its HR programmes and the efficiency of its HR operations, we step in to evaluate the set standards, then evaluate the level of conformity with the set standards, and make recommendations to management, Thereafter, we work with internal stakeholders to implement approved recommendations. This is different from the routine Internal Audit examination of the HR department.
Training/Capacity Development
OUR APPROACH
Dialogue & Diagnosis
We will sit with you to discuss the essence of every proposed training intervention. We will also delve into a diagnosis of the real issue, the missing competencies, and/or the inappropriate proficiency levels
Design & Delivery
We will then design a programme that is appropriate in content, focus, delivery mode, duration and desired outcomes, and thereafter deliver the training, using the best mode, method and faculty
Debrief
We work with training participants and their supervisors over about 4 post-training months to confirm the level of training effectiveness, which will serve as feedback into future sessions
Training Mode
The delivery mode depends on the course content and what suits the client. We can adopt any, or a combination of
- Classroom Instructor-led
- Virtual Instructor-led
- Case Studies
- Self-Study/ Group Work
- Exercises and Mini-Projects
- Videos
CIBN ACCREDITATION
We have accreditation by the Chartered Institute
of Bankers of Nigeria under the auspices of the Central Bank of Nigeria
Competency Framework
OUR APPROACH
We will sit with you to discuss the essence of every proposed training intervention. We will also delve into a diagnosis of the real issue, the missing competencies, and/or the inappropriate proficiency levels
We will then design a programme that is appropriate in content, focus, delivery mode, duration and desired outcomes, and thereafter deliver the training, using the best mode, method and faculty
We work with training participants and their supervisors over about 4 post-training months to confirm the level of training effectiveness, which will serve as feedback into future sessions
TRAINING MODE
The delivery mode depends on the course content and what suits the client. We can adopt any, or a combination of
- Classroom Instructor-led
- Virtual Instructor-led
- Case Studies
- Self-Study/ Group Work
- Exercises and Mini-Projects
- Videos
Training/Capacity Development
Some of our Training Programmes
We are available to discuss the tailoring of the content of each topic to your specific needs
- Selling, Marketing and Negotiation Skills
- Strategic Marketing
- Managing Customers and Relationships
- Managing Key Accounts and Relationships
- Trade Finance
- Control Issues in Domestic Banking Operations
- Control Issues in Branch Banking Operations
- Essential Skills for Customer Service Officers
- Achieving Service Excellence
- Operations Management School
- Understanding Domestic Banking Operations
- Anti-Money Laundering/Combating the Financing of Terrorism and Combating Proliferation Financing (AML/CFT/CPF)
- Non-Interest Banking Products & Services
- Non-Interest Banking Risk Management
- Principles of Non-Interest Banking
- Entry Level Training Management
- Balance Sheet Management
- Financial Statement Interpretation & Analysis
- Basic Accounting
- Intermediate Accounting
- Advanced Accounting
- Financial Modelling and Business Management
- Finance for Non-Finance Staff
- Contemporary Report Writing for Auditors
- Conducting Forensic Audit
- Fraud Prevention, Detection & Control
- Risk-Based Auditing
- Managing the Audit Environment
- Function-Based Legal Skills (Credit, Operations, etc)
- Community Relations Management
- Employee Relations Skills for Line Managers
- People, Profit and the Planet (Sustainability)
- Project Management
- Admin, Logistics and Inventory Management
- Strengthening Human Resource Management
- People Risk Management
- Line Managers as an Extension of HR
- Interviewing for Competence and Culture
- Understanding Performance Management
- Managing Performance for Results
- Manpower Planning Essentials
- People Analytics
- Comprehensive Leadership Development
- Life Applications of Emotional Intelligence
- Essential Skills for New Leaders
- Leading for Culture and Results
- Coaching, Mentoring and Counselling Skills
- Supervisory Skills
- Business Writing and Communication
- Customer Experience Management
- Ethics and Professionalism
- Essentials of Business Communication
- Business Writing
- Presentation Design and Delivery
- Achieving Personal Effectiveness and Development
Some of our Training Programmes
- Contemporary Report Writing for Auditors
- Conducting Forensic Audit
- Fraud Prevention, Detection & Control
- Risk-Based Auditing
- The Audit Environment
- Essentials of Business Communication
- Business Writing
- Presentation Design and Delivery
- Ethics and Professionalism in Banking
- Achieving Personal Effectiveness and Development
- HR Risk Management
- Line Managers as an Extension of HR
- Interviewing for Competence and Culture
- Managing Performance for Results
- Life Applications of Emotional Intelligence
- Essential Skills for New Leaders
- Leading for Culture and Results
- Credit Documentation Skills
- Legal Aspects of Banking & Security for Lending
- Sustainability: Our Business and “Their” Planet
- Balance Sheet Management
- Financial Statement Analysis
- Basic Accounting
- Intermediate Accounting
- Advanced Accounting
- Trade Finance
- Managing Key Accounts and Relationships
- Selling, Marketing and Negotiation Skills
- Non-Interest Banking Products & Services
- Non-Interest Banking Risk Management
- Principles of Non-Interest Banking
- Control Issues in Domestic Banking Operations
- Control Issues in Branch Banking Operations
- Essential Skills for Customer Service Officers
- Achieving Service Excellence
- Operations Management School
- Understanding Domestic Banking Operations
- Anti-Money Laundering/Combating the Financing of Terrorism and Combating Proliferation Financing (AML/CFT/CPF)
- ENTRY LEVEL TRAINING COORDINATION — We have (from within banks) coordinated the training of over 900 fresh graduates over the years for banks in the Entry Level Programmes
Why choose us?
Our Current Clients’ Sectors
POWER
OIL & GAS
